Responsible body for processing according to DSGVO
The person responsible within the meaning of the General Data Protection Regulation and other data protection laws and other provisions of a data protection law in the Member States of the European Union is the:
Netcoo Publishing International Limited
We welcome you on our web pages and appreciate your interest. The protection of your personal data is very important to us. Therefore, we conduct our activities in accordance with applicable personal data protection and data security legislation. Therefore, we would like to inform you below which data of your visit are used for which purposes.
The concept of personal data is defined in the Federal Data Protection Act and in the EU GDPR. Thereafter, these are individual details about personal or material circumstances of a specific or identifiable natural person. This includes, for example, your civil name, your address, your telephone number or your date of birth.
Unless otherwise stated in the following sections, no personal data is collected, processed or used when using our websites. However, we learn about the use of analysis and tracking tools certain technical information based on the data transmitted by your browser (for example, browser type / version, operating system used, we visited websites including length of stay, previously visited website). We only evaluate this information for statistical purposes.
Insofar as we obtain the consent of the data subject for processing of personal data, Art. 6 para. 1 lit. a EU General Data Protection Regulation (GDPR) as the legal basis for the processing of personal data.
In the processing of personal data necessary for the performance of a contract to which the data subject is a party, Art. 6 para. 1 lit. b DSGVO as legal basis. This also applies to processing operations required to carry out pre-contractual actions.
Insofar as processing of personal data is required to fulfill a legal obligation that is subject to our company, Art. 6 para. 1 lit. c DSGVO as legal basis.
In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d DSGVO as legal basis.
If processing is necessary to safeguard the legitimate interests of our company or a third party, and if the interests, fundamental rights and freedoms of the data subject do not prevail over the first interest, Art. 6 para. 1 lit. f DSGVO as legal basis for processing.
(1) Entered search terms
(2) frequency of page views
(3) Use of Website Features
It is always possible to contradict the setting of cookies by changing the setting in the Internet browser. Laws Cookies can be deleted. It should be noted that disabling cookies may not fully exploit all features of our website. The data of the users collected in this way are pseudonymized by technical precautions. Therefore, an assignment of the data to the calling user is no longer possible. The data will not be stored together with other personal data of the users.
The legal basis for the processing of personal data using technically necessary cookies is Article 6 (1) lit. f DSGVO. The legal basis for the processing of personal data using cookies for analysis purposes is the consent of the user Art. 6 para. 1 lit. a GDPR.
4.1 Rejecting and deleting cookies
As a rule, in the menu bar of the respective web browser the help function shows how to reject new cookies and how to deactivate already received ones.
Each time the website is accessed, Netcoo Publishing International Limited collects data and information through an automated system. These are stored in the log files of the server. The data is also stored in the log files of our system. A storage of this data together with other personal data of the user does not take place.
The following data can be collected here:
(1) Information about the browser type and version used
(2) The operating system of the user
(3) The Internet service provider of the user
(4) The IP address of the user
(5) Date and time of access
(6) Websites from which the system of the user reaches our website (referrer)
(7) Web pages accessed by the user’s system through our website
If the data subject uses the personal data to register on the website of the data controller, the data will be transmitted to the data controller in the respective input mask. The data is stored solely for internal use by the controller. The data will be deleted as soon as it is no longer necessary for the purpose of its collection.
When registering, the IP address of the user and the date and time of registration are saved. This is to prevent misuse of the services. A transfer of the data to third parties does not take place. An exception exists if there is a legal obligation to disclose.
The registration of the data is required for the provision of content or services. Registered persons have the possibility at any time to delete or modify the stored data. The data subject receives information about the personal data stored about him at any time.
If the newsletter of our company is subscribed, the data will be transmitted in the respective input mask to the controller. The registration for our newsletter takes place in a so-called double opt-in procedure. That After registration, you will receive an e-mail asking you to confirm your registration. This confirmation is necessary so that nobody can register with external e-mail addresses.
When registering for the newsletter, the IP address of the user and the date and time of registration are saved. This is to prevent misuse of the services or the e-mail address of the person concerned. Disclosure of data to third parties will be made to KLICK-TIPP LIMITED, 15 Cambridge Court, 210 Shepherd’s Bush Road, London W6 7NJ. A contract data processing contract was concluded with the service provider KLICK-TIPP pursuant to Art. 28 DSGVO.
The data will be used exclusively for sending the newsletter. Subscription to the newsletter may be terminated by the data subject at any time. Similarly, the consent to the storage of personal data can be revoked at any time. For this purpose, there is a corresponding link in each newsletter.
The legal basis for the processing of the data after the user has registered for the newsletter is the consent of the user Art. 6 para. 1 lit. a GDPR. The legal basis for sending the newsletter as a result of the sale of goods or services is § 7 Abs. 3 UWG.
7.1 Newsletter Observation
The newsletters contain a “web-beacon”, a pixel-sized file that is retrieved from our server or server when the newsletter is opened. This call will initially collect technical information, such as information about the browser and your system, as well as your IP address and time of retrieval.
This information is used to improve the technical performance of services based on their specifications or audience and their reading habits, based on their locations (which can be determined using the IP address) or access times. Statistical surveys also include determining if the newsletters will be opened, when they will be opened and which links will be clicked. For technical reasons, this information can be assigned to the individual newsletter recipients. However, it is neither our desire, nor that of the shipping service provider, to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.
If users leave comments in the blog, in addition to the information provided by them via the input mask, the user name previously selected by the website visitor is also saved. This is for the safety of Netcoo Publishing International Limited, as it may hold the unlawful content provider on its website, even if it receives comments from third parties.
8.1 Possibilities to contact
A contact form is available on the internet pages that can be used for electronic contact. Alternatively, contact via the provided e-mail address is possible. If the data subject contacts the controller through one of these channels, the personal data transmitted by the data subject will be automatically stored. The storage serves solely for purposes of processing or contacting the person concerned. A transfer of data to third parties does not take place. Legal basis for the processing of the data is in the presence of the consent of the user Art. 6 para. 1 lit. a GDPR.
The legal basis for the processing of the data transmitted in the course of sending an e-mail is Article 6 (1) lit. f DSGVO. If the e-mail contact aims to conclude a contract, then additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO.
The data will be deleted as soon as it is no longer necessary for the purpose of its collection. For the personal data from the input form of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the relevant facts have been finally clarified.
The additional personal data collected during the sending process will be deleted at the latest after a period of seven days.
We use your personal information to process your online purchases at Netcoo Publishing International Limited (your orders and returns are processed through our online services) and to send notifications of delivery status or notifications of problems with the delivery of your items. We use your personal information to process your payments. We also use your data for the processing of complaints and product warranty claims. Your personal information will be used to determine your identity, to ensure that you have completed the legal age for online purchases, and to match your address with external partners. We’d like to offer you multiple payment methods and do some analysis to find out what payment options are available to you, including your payment history and credit checks. We process the following categories of personal data:
The transfer of personal data to third parties serves only to provide the above services, ie. H. to companies to verify your address, communication agencies to send order confirmations, warehouse and distribution providers in connection with the delivery of your order. Payment service for your payment. Credit bureaus for the purpose of identity verification and collection agencies. Note that many of these recipients have their own right or duty to process your personal information.
We process data in the context of administrative tasks and organization of our business, financial accounting and compliance with legal obligations, such as archiving. In doing so, we process the same data that we process in the course of rendering our contractual services. The processing principles are Art. 6 para. 1 lit. c. DSGVO, Art. 6 para. 1 lit. f. DSGVO. The processing affects customers, prospects, business partners and website visitors. The purpose and interest in processing lies in the administration, financial accounting, office organization, data archiving, ergo tasks that are necessary for the maintenance of our business activities, performance of our duties and performance of our services. The deletion of the data in terms of contractual performance and contractual communication corresponds to the information provided in these processing activities.
We disclose or transmit data to the financial administration, consultants, such as tax accountants or auditors, and other fee agents and payment service providers.
Furthermore, based on our business interests, we store information about suppliers, promoters and other business partners, e.g. for later contact. We generally store this majority of company-related data permanently.
The controller only processes and stores personal data of the data subject for as long as necessary to achieve the purpose of the storage. In addition, such storage may take place if provided for by the European or national legislator in EU regulations, laws or other regulations to which the person responsible for processing is subject.
As soon as the storage purpose is removed or a storage period prescribed by the aforementioned regulations expires, the personal data is routinely blocked or deleted.
If you process personal data, you are i.S.d. DS-GVO and you have the following rights to the responsible person:
12.1 Right to information
You may ask the person in charge to confirm if personal data concerning you is processed by us.
If such processing is available, you can request information from the person responsible about the following information:
You have the right to request information about whether your personal information relates to a third country or an international organization. In this connection, you can request the appropriate guarantees in accordance with. Art. 46 DS-BER in connection with the transmission of information.
12.2 Right to rectification
You have a right to rectification and / or completion to the controller, if the personal data you process is incorrect or incomplete. The responsible person must make the correction without delay.
12.3 Right to restriction of processing
You may request the restriction of the processing of your personal data under the following conditions:
If the processing of personal data concerning you has been restricted, this data may only be used with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of important public interest Union or a Member State.
If the limitation of the processing after the o.g. If conditions are restricted, you will be informed by the person in charge before the restriction is lifted.
12.4 Right to cancellation
12.4.1 You may require the controller to delete your personal information without delay, and the controller shall promptly delete such data if one of the following is true:
12.4.2 If the person responsible has made public the personal data relating to you and is in accordance with. Article 17 (1) of the GDPR requires that they be erased, taking due account of the technology available and the costs of implementation, including appropriate technical measures to inform data controllers who process the personal data that you if you have requested the deletion of any links to such personal data or copies or replications of such personal data.
12.4.3 The right to delete does not exist if the processing is necessary
12.5 Right to information
If you have the right of rectification, erasure or restriction of processing to the controller, he / she is obliged to notify all recipients to whom your personal data have been disclosed of this correction or deletion of the data or restriction of processing, unless: this proves to be impossible or involves a disproportionate effort.
You have a right to the person responsible to be informed about these recipients.
12.6 Data transferability
You have the right to receive the personal information that you provide to the controller in a structured, common and machine-readable format. In addition, you have the right to transfer this data to another person without hindrance by the person responsible for providing the personal data, provided that
In exercising this right, you also have the right to obtain that your personal data relating to you are transmitted directly from one person responsible to another person responsible, as far as this is technically feasible. Freedoms and rights of other persons may not be affected.
The right to data portability does not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority delegated to the controller.
12.7 Right to object
You have the right at any time, for reasons that arise from your particular situation, against the processing of your personal data, which pursuant to Art. 6 para. 1 lit. e or f DS-GVO takes an objection; this also applies to profiling based on these provisions.
The controller will no longer process the personal data concerning you unless he can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for the purpose of enforcing, pursuing or defending legal claims.
If the personal data relating to you are processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct mail.
If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes.
Regardless of Directive 2002/58 / EC, you have the option, in the context of the use of information society services, of exercising your right to object through automated procedures that use technical specifications.
12.8 Right to revoke the data protection consent declaration
You have the right to revoke your data protection declaration at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.
12.9 Automated decision on a case-by-case basis, including profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which has a legal effect on you or, in a similar manner, significantly affects it. This does not apply if the decision
However, these decisions must not be based on special categories of personal data pursuant to Art. 9 (1) DS-GVO, unless Art. 9 (2) lit. a or g and reasonable measures have been taken to protect the rights and freedoms and your legitimate interests.
Regarding the in a. and c. In the above-mentioned cases, the person responsible shall take appropriate measures to safeguard the rights and freedoms and your legitimate interests, including at least the right to obtain the intervention of a person by the controller, to express his or her own position and to contest the decision.
12.10 Right to complain to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to complain to a supervisory authority, in particular in the Member State of its residence, place of work or place of alleged infringement, if you believe that the processing of your personal data against DS GMO violates.
The supervisory authority to which the complaint has been submitted shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy under Article 78 of the GDPR.
13.1 Google Analytics and Conversion Tracking
Since the vote of the Hamburg commissioner for data protection and freedom of information with Google on the basis of the decision of the Dusseldorf circle for the privacy-compliant design of analysis methods for measuring range in Internet offers a privacy-compliant and complaint-free use of Google Analytics is possible under certain conditions. We comply with these requirements. In particular, we point out that on this website Google Analytics has been extended by the code “gat._anonymizeIp ();” in order to ensure an anonymous collection of IP addresses (so-called IP-Masking).
Please also note the following information about the use of Google Analytics:
This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that allow an analysis of the use of the website by you.
The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
However, if IP anonymisation is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator.
In addition, we use Google Conversion Tracking in connection with Google Analytics. This allows us to capture the behavior of our website visitors. For example, we see how many PDF’s were downloaded on our website or how often the contact form was filled out. It also tells us how many clicks on ads from external sources (AdWords, LinkedIn, Xing, Facebook, Pinterest, Instagram, etc.) have taken us to our website.
The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by using the link below (https: // tools.google.com/dlpage/gaoptout?hl=en) to download and install the available browser plugin.
You can prevent the collection by Google Analytics by clicking on the following link. An opt-out cookie is set, which prevents the future collection of your data when visiting this website: Disable Google Analytics
or at https://www.google.de/intl/en/policies/
We also use Google Analytics to analyze data from AdWords and the Double-Click Cookie for statistical purposes. If you do not want to do this, you can disable it through the Ads Preferences Manager https://www.google.com/settings/ads/anonymous?hl=en.
13.2 Google Adwords and Conversion Tracking
To draw attention to our current projects and developments, planned activities and services, we’ll run Google AdWords ads and use Google’s conversion tracking as part of that. These ads appear after searches on Google Network sites. We have the opportunity to combine our ads with specific keywords. We also use AdWords remarketing lists for search ads. This allows us to customize search ad campaigns for users who have visited our website before. Through the services we have the possibility to combine our advertisements with certain keywords or to show advertisements for previous visitors in which e.g. Services advertised to visitors on our website.
Using this technology, Google and we as a customer receive information that a user has clicked on an ad and has been redirected to our web pages to contact us via the contact form. Likewise, Google and we as a customer use Google forwarding numbers to obtain information that someone on the Internet clicked on a phone number from us and contacted us by phone. The information obtained here is used exclusively for a statistical evaluation for ad optimization. We do not receive any information that personally identifies visitors. The statistics provided to us by Google include the total number of users who have clicked on one of our ads and, if applicable, whether they have been redirected to a conversion-tagged page of our website. Based on these statistics, we can understand which search terms were used most often on our ad and which ads lead to contact via the contact form or over the phone by the user. In relation to telephone contact with prospects or customers, the statistics provided by Google include the start time, the end, the status (escaped or received),
the duration (seconds), the area code of the caller, the telephone costs and the call types.
If you do not want this, you can prevent the storage of the cookies required for these technologies, for example via the settings of your browser. In this case your visit will not be included in the user statistics.
You also have the option of selecting the types of Google ads or disabling interest-based ads on Google using the ad settings. Alternatively, you can disable the use of third-party cookies by calling the network advertising initiative’s opt-out help.
However, we and Google continue to receive statistical information on how many users visited this page. If you do not want to be included in these statistics, you can prevent this with the help of additional programs for your browser (eg with the add-on Ghostery).
13.3 Using Google+
Our pages use features of Google+. Provider is Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA.
The legal basis for the use of the services of Google is the norm of Art.6 Abs. 1 lit. f DSGVO.
We have entered into a contract data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics, Google AdWords, Google+.
13.4 Use of Google reCaptcha
13.5 Google Fonts
13.6 Google Maps
13.8 Use of Facebook plugins and other social plugins
On our pages plugins of the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated. The Facebook plugins can be recognized by the Facebook logo or the “Like-Button” (“Like”) on our site. An overview of the Facebook plugins can be found here: https://developers.facebook.com/docs/plugins/.
We offer on our website the possibility of using so-called “social plug-ins” of companies:
13.9 Facebook Pixel, Custom Audiences and Facebook Remarketing
We use the so-called “Facebook Pixel” of the social network Facebook, which is owned by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, on our websites for our legitimate interests in the analysis, optimization and economic operation of our online offer and for these purposes , USA, or, if you are located in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland.
With the help of the “Facebook Pixel” it is on the one hand possible for Facebook to determine the visitors of our online offer as a target group for the presentation of advertisements, so-called “Facebook Ads”. Accordingly, we use the “Facebook Pixel” in order to only advertise our offer on Facebook for specific target groups. The “Facebook Pixel” is only active if you have consented to this through the opt-in in the Cookie Notice.
13.10 Participation in Affiliate Affiliate Programs
Within our online offer, we rely on our legitimate interests (i.e., interest in the analysis, optimization and economic operation of our online offer) acc. Art. 6 para. 1 lit. f DSGVO industry-standard tracking measures as required for the operation of the affiliate system. Below we clarify the users about the technical background.
The services offered by our contractual partners can also be advertised and linked to other websites (so-called affiliate links or after-buy systems, if, for example, links or services of third parties are offered after conclusion of a contract). The operators of the respective websites receive a commission if users follow the corresponding links and then take advantage of the offers.
In summary, our online offering requires us to be able to keep track of whether users who are interested in affiliate links and / or the offers available to us then take advantage of the offers on the affiliate links or on our online platform. For this, the affiliate links and our offers are supplemented by certain values that are part of the link or otherwise, e.g. in a cookie, can be set. The values include, among other things, the home page (referrer), time, an online identifier of the operator of the website on which the affiliate link was located, an online identifier of the respective offer, an online identifier of the user, as well as tracking -specific values such as Ad ID, affiliate ID, and categorizations.
The online user IDs used by us are pseudonymous values. That the online identifiers themselves do not contain personal data such as names or e-mail addresses. They only help us determine whether the same user who clicked on an affiliate link or was interested in an offer through our online offer, perceived the offer, i. e.g. has concluded a contract with the respective provider. However, the online identification is personal in so far as the partner company and also us, the online identification together with other user data are available. Only then can the partner company tell us whether the user has accepted the offer and we, for example, can pay the bonus.
13.10.1 Digistore24 Partner Program
Our podcasts are stored on the platform “Soundcloud”, offered by SoundCloud Limited, Rheinsberger Str. 76/77, 10115 Berlin, Germany, and are played back from there Platform.
For this purpose, we integrate so-called Soundcloud widgets into our website. This is player software that allows users to play and listen to podcasts. Here Soundcloud can measure which podcasts are heard to what extent and process this information pseudonym for statistical and business purposes. Cookies may be stored in users’ browsers and used to create user profiles, e.g. for the purpose of issuing advertisements that correspond to the potential interests of the users. For users registered with Soundcloud, Soundcloud can associate the listening information with their profiles.
Use is made on the basis of our legitimate interests, i. Interest in a safe and efficient provision, analysis and optimization of our audio offer acc. Art. 6 para. 1 lit. f. DSGVO.
It may happen that content from third parties, such as videos from YouTube, maps from Google Maps, RSS feeds or graphics from other websites are included in this online offer. This always presupposes that the providers of this content (hereinafter referred to as “third party provider”) perceive the IP address of the users. Because without the IP address, they could not send the content to the browser of each user. The IP address is therefore required for the presentation of this content. We endeavor to use only content whose respective providers use the IP address solely for the delivery of the content. However, we do not have any influence on this if the third parties provide the IP address e.g. save for statistical purposes. As far as we know, we will inform users about it.
Personal data is stored for the duration of the respective legal retention period. After expiry of the deadline, the data will be routinely deleted, unless there is a need to initiate a contract or fulfill the contract.
You can also apply electronically to our company. Of course, we will only use your information to process your application and will not pass it on to third parties. Please note that unencrypted e-mails are not transmitted with access protection.
We have taken extensive technical and operational safeguards to protect your data from accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Our security procedures are regularly reviewed and adapted to technological progress. In addition, privacy is granted to us on an ongoing basis through constant auditing and optimization of the privacy organization.
The Google Tag Manager is used on this website. The Google Tag Manager is a solution from Google LLC that allows companies to manage website tags through a single interface. Google Tag Manager is a cookie-free domain that does not collect personally identifiable information. The Google Tag Manager triggers other tags that may themselves collect data. We hereby draw your attention to this separately. The Google Tag Manager does not access this data. If a deactivation has been made by the user at the domain or cookie level, this remains the case for all tracking tags implemented with Google Tag Manager.
On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity and provide other services to the website operator relating to website activity and internet usage. Google uses pseudonyms for this purpose. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google.
More information about the Google Tag Manager can be found at: https://www.google.com/intl/tagmanager/